There will undoubtedly be an individual element to this question – ways in which one person will be looking for something different from another. However, on the whole, you have a good idea of your place within the wider industry. 

You need to have brand awareness. You have to know what gaps and trends exist and that will put you in a better position to understand what it is that you can do to turn these to your advantage.

So, when audiences find their way over to your social media pages or your website, you can know exactly what to tell them for maximum effect. However, to get there you will need to have brand awareness.

What is Brand Awareness?

What is Brand Awareness

Brand awareness is how well customers can recognize your brand, its products, services, and other assets. This is something that all brands need to build to make their presence known and generate sales.

The moment people start to recognize your brand, the trust starts to build. Brand awareness gets you that competitive edge over other brands. When a brand has good consumer recognition, it often makes the brand and its products synonymous.

For instance, when people ask for chocolate, they often say “Cadbury” and not chocolate. However, Cadbury is the brand that manufactures it. That is what good brand awareness is.

Why Is Brand Awareness Important?

To convert someone into a loyal customer, the journey has to start with brand awareness. When you prepare the strategy right, it sets the tone for your brand.

When the strategy starts to bring in results, you will notice that it is not the official brand channels that are spreading the awareness. It is the fans and loyal customers who are doing it.

You will notice that the effective purchase drivers are mostly recommended by their friends. Or they are buying the products depending on the comments and reviews they have read or heard on social media.

What Are The Things People Want To Know About Your Brand?

What Are The Things People Want To Know About Your Brand?

Once people are aware of your brand, they want to know about the details. The products and services you offer, the price you are offering, and many other things.

What You Offer

After hearing the name of your brand, people will immediately want to know what it is that you even do. This is an unchanging fact, of course, and sometimes you’re simply not going to appeal to a person. 

They might not be in your target audience, they might not need your services, or it could just not apply to them. But if they are interested in the core concept, they’ll want to specifically know what you offer that your competitors don’t. 

Sometimes, this could all be explained through your website – a menu will be a pretty good showcase if you’re in the food industry. 

However, what you offer can also be conveyed in indirect terms, such as your brand personality being on display through social media interactions. 

Similarly, your use of APIs (utilizing an API security company for maximum impact) can tell visitors that you are well-versed in the digital language of the online world and trustworthy in those areas.

The Price

Of course, you can’t pretend that the price doesn’t matter to people. While it might not be the very first thing that they want to know (they need to know whether they’re interested in what you have to offer at all before the price even matters), it could be the most important. 

Again, this might feel like an area over which you don’t have a huge degree of control. You might feel as though you’ve priced yourself the way that you have because you have to stay afloat or stay competitive. Still, even then, it might be that you include some alternatives, like promotional deals in hospitality (such as a happy hour) or the option to pay in installments for larger purchases. 

Your Values

Showing some awareness about the age and landscape that your business finds itself in is important. People are concerned about issues like well-being, environmental impact, and the cost of living. 

If your business offers something that people want, for a reasonable price, they might still turn away if you’re shown as being ignorant or inflammatory on these kinds of issues. 

Having business values that are meaningful and actionable can be beneficial. Showcasing how your business is committed to making positive environmental changes impacts the customers.

For example, is important because it shows that your values aren’t just words, and that can allow you to avoid accusations of greenwashing, which could also be detrimental. 

People will not get to this stage if there is no brand awareness. it is the cornerstone of how customers perceive and remember your brand.

How Does The Whole Thing Work?

Even in a saturated market, brand awareness is the only thing that can keep your business consistent through proper messaging and a strong visual identity. 

You can achieve that through paid as well as organic efforts. You have to include social media, PR, content marketing, and influencer marketing.

To make people question your brand and products, you have to make your brand visible through different touchpoints. Insert the brand name in the mind of your audience.

This is what is going to bring the audience to your brand when they are ready to make a purchase. However, exposure is not enough.

Your audience has to resonate with your brand. They do not just have to memorize it, but like the brand and the ads as well. This is going to drive the audience to your brand and purchase your offered service and products.

When they resonate, they will keep the brand in mind, shorten the sales cycle, and have long-term loyalty.

Barsha Bhattacharya

Barsha Bhattacharya is a senior content writing executive. As a marketing enthusiast and professional for the past 4 years, writing is new to Barsha. And she is loving every bit of it. Her niches are marketing, lifestyle, wellness, travel and entertainment. Apart from writing, Barsha loves to travel, binge-watch, research conspiracy theories, Instagram and overthink.

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